Welcome to Family Business Services. Here, we answer common questions about our bookkeeping, payroll, and tax services for Canadian business owners. If you need further assistance, please reach out – we’re here to help you navigate all your business financial needs.

What’s included with a Family Business Services Membership?

A Membership includes full-service bookkeeping, payroll, tax preparation, and tax planning services.

As a member, you’ll receive year-round support tailored to your business, including accurate record-keeping, streamlined payroll, proactive tax strategies, and full-service tax filing. We also provide unlimited consultations with our team to answer any financial questions you have, so you’ll have all the guidance you need.

Why a Membership Model?

Our membership model is designed to give Canadian business owners consistent, reliable support all year round. This approach allows us to build long-term relationships with our clients and provide a predictable, all-inclusive service package.

You won’t have to worry about unexpected fees or one-time charges because our membership covers all the essential services your business needs, keeping financial planning smooth and manageable.

Who is my contact when I join as a Member?

When you join, you’ll be assigned a dedicated Account Manager who will be your main point of contact. Your Account Manager will get to know your business inside out, coordinate all your services, and provide guidance on any financial questions you have.

Our team of specialists will also be available for support whenever needed, so you’re never left in the dark.

Is Family Business Services a good fit for my business?

If you’re a Canadian small business owner, sole proprietor, farmer, or independent contractor, we are a great fit. We’re committed to supporting owner-operated businesses across all sectors and have years of experience with industry-specific tax and bookkeeping needs. We focus on creating customized solutions for each member, so our services adapt to your unique business requirements.

How does Family Business Services handle my taxes?

We handle all aspects of tax preparation and filing for our members, ensuring everything is compliant with Canadian tax regulations. Our team gathers your information, completes the tax forms, and files them accurately on your behalf.

We’re also proactive about identifying tax-saving opportunities, helping to maximize your deductions and keeping your tax bill as low as possible. If the CRA audits you, we’ll support you through the entire process.

What is your approach to bookkeeping?

Our bookkeeping service is designed to take the stress out of managing your finances. We offer complete record-keeping, including tracking income, expenses, invoices, and receipts, to ensure everything is well-organized and easy to access when needed. We stay on top of your books all year, so when tax time comes around, your financial records are accurate and ready to go.

How does your payroll service work?

Our payroll service takes care of all payroll needs, from calculating salaries to managing deductions, benefits, and remittances. We handle payroll tax filings and ensure you stay compliant with all CRA requirements.

Our payroll solutions are designed to save you time and eliminate errors, so your employees get paid on time and accurately.

Do you offer online services?

Yes, we provide fully digital solutions for bookkeeping, payroll, and tax filing. Through our secure online platform, you can submit documents, access reports, and communicate with our team anytime, anywhere.

For business owners who prefer in-person support, we also offer meetings and consultations in our offices or at your location, making our services as flexible as you need them to be.

How often will I meet with my Account Manager?

The frequency of meetings depends on your preferences and the complexity of your business needs. Many members choose quarterly or monthly check-ins, while others meet with their Account Manager more often. We’ll work around your schedule to ensure you’re getting the guidance and support you need when you need it.

What industries do you serve?

We work with businesses across many sectors, including agriculture, construction, retail, real estate, and more. Our team has experience handling the unique needs of different industries and can adapt our services to fit your specific tax and accounting needs, ensuring compliance and maximizing your financial benefits.

How do I become a Member?

Joining Family Business Services is simple. You can start by contacting our team through our website or giving us a call. We’ll schedule an initial consultation to understand your business needs and discuss how we can help.

Once you decide to join, we’ll set up your account, assign your Account Manager, and begin streamlining your bookkeeping, payroll, and tax services right away.

Will you handle my CRA audits?

Yes, we do. If the CRA selects you for an audit, our experienced team will work alongside you, handling the audit process from start to finish. We gather and submit necessary documentation, represent you in discussions, and work to ensure a smooth resolution.

What if I have questions throughout the year?

Our members enjoy unlimited consultations, so you can reach out anytime with questions. Whether it’s about tax planning, expense tracking, or payroll concerns, we’re here to offer guidance and keep your business finances on track. You won’t be charged extra for these consultations, as they’re part of your membership.

Is there a long-term commitment with a Membership?

We believe in providing the best support without locking you into long-term contracts. Membership is billed annually, but you have the flexibility to renew or adjust based on your needs. Our members stay because they value the service and partnership, not because they’re locked into a contract.

How can I get more information about Family Business Services?

You can find more details on our services and membership options on our website. We also encourage you to reach out directly by phone or email if you have any questions or would like to speak with one of our team members. We’re here to answer your questions and help you make the best financial choices for your business.

We hope this FAQ section answers your questions! For more information, please don’t hesitate to reach out to our team. Let us handle the details so you can focus on growing your business.